Quick Answer: How Do I Get A Refund On My Metro North Ticket?

Can I get a refund on an unused return train ticket?

Getting a refund and cancelling a ticket In the case of a return, the return portion may be refunded while still valid.

A refund fee may apply.

You can get a refund by returning your ticket to the place you purchased it.

If this was a ticket office, you’ll need to complete a refund application form..

How much is Metro North Monthly?

.Sample fares to GCT/Harlem-125th Street On-board fares are indicated in red.Ticket Type > StationsMonthlyOff‑PeakGreenwich Cos Cob Riverside Old Greenwich$298.00$5.25 $11.00Stamford Noroton Heights Darien Rowayton$332.00$5.75 $12.0010 more rows

How much is a Metro North ticket to New Haven?

.Sample fares to GCT/Harlem-125th Street On-board fares are indicated in red.Stamford Noroton Heights Darien Rowayton$313.00$7.25 $7.25South Norwalk East Norwalk$337.00$7.75 $7.75Westport Green’s Farms Southport Fairfield Fairfield Metro$366.00$8.25 $8.2510 more rows

Can you buy a monthly train ticket?

Monthly Season Tickets offer great savings compared to buying four individual Seven Day season tickets. Season Tickets can also be purchased for any duration between one month and one year.

Are Metro North tickets refundable?

Metro-North ticket refunds One-way and round-trip tickets are valid for travel 60 days (including day of travel). They can be refunded for 60 days from purchase date.

Do Metro North tickets expire?

Tickets are valid for 60 days from the date of purchase. Military tickets are valid at all times (peak and off-peak) on all Metro-North trains.

How long does a season ticket refund take?

28 daysThe refund calculation will be the difference between the price you paid and the cost of a ticket or tickets for the period for which you have actually used the ticket, plus an administration charge. Season Ticket refunds can take up to 28 days and will be refunded to the method of payment used for original purchase.

How do I get a refund on an expired MetroCard?

You have up to a year after the expiration date on the card to transfer the balance at a booth, a MetroCard Vending Machine or by mailing it in to MetroCard Customer Claims. We issue a replacement card for the remaining value on your Pay-Per-Ride MetroCard. We don’t provide cash refunds.

How do I get a refund from Metro North?

A receipt for your refund will automatically be sent to the email address associated with your account and the funds will be returned to the credit/debit card used to purchase the ticket. If you need help with a refund, please call Customer Service at 511. Customers outside New York state can call 877-690-5114.

Can you refund a monthly train ticket?

There must be at least seven days remaining on a monthly or longer Season Ticket, or at least three days remaining on a 7-Day Season Ticket to obtain a refund (although on some 7-Day Season Tickets there may be no refund value after three days of use, dependent upon the relevant Anytime Day Return price.

How much does a Metro North ticket cost?

Monthlies, weeklies, all MNR tickets, and off peak ten trip tickets: One way fare betweeen the zone on your ticket and the zone you are actually traveling to/from, rounded up to the nearest dollar.

Can I get a refund on my travel card?

Annual Travelcards must have had at least six weeks of validity remaining, and monthly cards seven days, as of the last day you travelled. You can also get a refund of any outstanding pay-as-you-go credit on your Oyster. When is the deadline to get a Travelcard refund?

Can you pay cash for train tickets?

You can pay for your tickets using cash or a credit or debit card.

Can you transfer Metro North tickets?

If you lose your phone or purchase a new phone the tickets stored in your Ticket Wallet on your old phone can be transferred to your new phone. You are limited to three transfers within a 180-day period. If you exceed the transfer limit or need help with your transfer please call the Customer Service Center at 511.

How do I activate my Metro North ticket?

To activate your ticket simply go to your Ticket Wallet, choose the applicable ticket and click on the “Activate Ticket” button. Your Ticket Wallet is the place where all of your purchased tickets are stored. It can be found on the home screen of the mobile App. Tickets remain active for the duration of your trip.

How are train season ticket refunds calculated?

Refunds are calculated from the first to the last date of travel and is the difference between what you originally paid and what you would have paid for a Season Ticket (or combination of tickets) covering that period.

How do I get a refund on my MetroCard?

Your best option to request a refund is to do it through the online form:Go to the MTA Customer Self Service page.Scroll down until you reach the MetroCard section.Click on eFIX.Pick the Balance Protection Claim option from the menu.Check the requirement checkboxes to verify you have a right to a refund.More items…

How do I block my metro card?

To cancel via the website:Log into your internet banking platform.Click on ‘View your accounts’Select your account.Click ‘Useful account services’ > ‘Cancel card’Select the card you wish to report as lost/stolen.Select either ‘Lost’ or ‘Stolen’Click ‘Cancel this card now’Your card has now been cancelled.